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PAYMENT INFORMATION

Payment Procedures

Payment occurs after the completion of the shopping procedures below:

1. Select Product(s)

2. Select Delivery and Payment Method

3. Input Customer Information, Delivery Details and Payment Details

4. Read and Agree `Terms of Use’ and `Return Policy’

5. Confirmation and Payment

Press `Place Order’, enter the final payment procedure via 

– PayPal Online Payment Service (hereinafter “PayPal”).

– PayMe from HSBC (hereinafter “PayMe”)



PayPal Online Payment Service

Attention: DAIKIN AIRCONDITIONING (HONG KONG) LTD. eShop (here in after ‘eShop’, ‘us’, ‘we’ or ‘our’) accepts Visa and MasterCard.

1. Input Cardholder’s Full Name (Same as the name on the credit card)

2. Input Credit Card Number

3. Input the Expiry Date (mm/yy) of the credit card

4. Enter `CVC’ Number

5. Read and Agree `Terms of Use’ and `Return Policy’

6. Double check all the input information, if correct, press `Place Order’

7. If everything proceeds accordingly. A `Thank you for your order’ message should appear

8. Customers may print the transaction details page for record

9. PayPal alerts eShop automatically about the completion of payment procedures. eShop will then send an email of transaction confirmation including the order number to customers. Please sign on the delivery order of our appointed logistic company for acknowledgement of receipt of the product.



PayMe from HSBC

A. For Desktop

1. Choose 'PayMe' as payment method > click `Proceed to Checkout`

2. Fill in information and delivery details > Click 'Place Order' 

3. Customers will be directed to a payment page with a Pay Code shown.

    Customers can use their PayMe app on their mobile devices to scan the PayCode and enter their PayMe PIN to complete the payment.

     Note: Customers should complete the transaction within 5 mins, or else the PayCode will expire.

     If PayCode is expired, customers can then click `Go Back` and go back to Step 2. Fill Information to create a new order.

4. Once customers have completed payment on PayMe app, the PayCode page will be directed to Order Confirmation page with order details such as Payment Type, Payment Status and Transaction Number.



B. For Mobile

1. Choose 'PayMe' as payment method > click `Proceed to Checkout`

2. Fill in information and delivery details > Click 'Place Order' 

3. Click `Place Order`, it will be directed to PayMe app to complete the transaction.

4. Enter PayMe PIN to complete the transaction, it will be redirected back to the Order Confirmation.



Safety Shopping Promises

Security on Personal Information

eShop understands customer’s concerns about security issues for online shopping. eShop is committed to providing customers with information protection. eShop uses an encrypted Secure Sockets Layer (SSL) (For details, please refer to www.shopline.hk/en/features/system),it helps to maintain confidentiality of all transmitted information.

 

Security on Credit Card Information

To provide a secure online shopping platform, eShop has authorized PayPal, which specializes in providing integrated payment transaction-processing service, to be our service provider. In delivering professional and trust worthy payment technology, all transactions require real-time verification to provide more efficient and convenient services.

 

The service provided by PayPal uses the latest PCI DSS SSL.

 

All the payment process is completed by PayPal and therefore, eShop and DAIKIN AIRCONDITIONING (HONG KONG) LTD. are NOT informed of any credit card information.

 

Please keep one’s verified password in a safe condition to avoid any unauthorized transaction. For more detailed information about PayPal, please visit https://www.paypal.com/hk/home

 

 Verified by Visa

This is the latest online shopping security services provided by Visa International Service Association. Free and simple registration is now available to add protection against unauthorized usage for specific Visa cardholders when shopping at online merchants.

 

For more information, please contact the relative issuing bank or visit www.visa.com.hk/en_HK/pay-with-visa/security/secure-online-shopping.html for more 'Verified by Visa' information.

 

Should there be any queries about the transaction process at eShop, please do not hesitate to call (+852)2570 9233 or email to spareparts@daikin.com.hk.

 

MasterCard Secure Code Service

This is the latest online shopping security service provided by MasterCard International Incorporated. Free and simple registration is now available to add protection against unauthorized usage for specific MasterCard cardholders when shopping at online merchants.

 

For more information, please contact the relative issuing bank or visit www.mastercard.com.hk/en-hk/merchants/safety-security/securecode.html for more ‘MasterCard Secure Code’ Service information.

 

Should there be any queries about the transaction process at eShop, please do not hesitate to call (+852) 2570 9233 or email to spareparts@daikin.com.hk.

 

In case of dispute, DAIKIN AIRCONDITIONING (HONG KONG) LTD. reserves the right for final decision.

In case there is any inconsistency or conflict between the English and Chinese versions of this payment information, the English version shall prevail.

 

DAIKIN AIRCONDITIONING (HONG KONG) LTD.